Clients opinion matters alot in our business.
Success stories from our esteemed clients
Success stories from our esteemed clients
I have borrowed (and paid back successfully) multiple personal loans throughout my professional career. And you guys offer, by far, the most outstanding overall experience of all of them. I look forward to much more business with you over the years!
Thank you so much for making my dream happen (owning a 56 Belair) … love you guys
Great process and experience. I purchased a 2008 Corvette this week and fulfilled a lifelong dream. Having the money to deal and personally holding the title made the entire process much more pleasant than dealing with financing at the time of purchase. Thanks for inventing the best loan process ever.
“I loved the customer service you guys provided me. That was very nice and patient with questions I had. I would really like definitely come back here”
We don't have any questions. Just a comment. We are 100% satisfied with the loan experiences we've had with F.A.C. The application process was quick and painless and our concerns were addressed within 5 min of sending an email to customer service. Also, the service feels very personalized. 10 out of 10! Congratulations, you've gained yourselves lifelong customers!
For anyone in need of a loan, they won't even consider financing with anyone else after they experience F.A.C. There simply isn't a better way to go about it. The other sites that I visited were far and away behind F.A.C, and cannot compete at any level in my view. Nobody offers what F.A.C does that I am aware of, and I will never go anywhere else. Fast, efficient, and incredibly easy. Thank you very much for making my experience the best ever
You guys rock making it so easy for deserving customers. Appreciate your service — will lend with you guys from now on."
This was the most hassle-free loan we have ever applied for. The application was received and approved in one hour and four minutes. Outstanding service is an understatement!!! Kudos to the staff at Financial Assurance Company!"
Hello F.A.C folks. I just got an easy, low interest loan from you via my Sterling Bank. Then, today, I got an e-card saying y'all arrange to plant a tree with every loan! Thanks! That tree shall be named "Gibbs" to share the name of the Ford F150 Pickup that we bought with the loan! May Gibbs grow tall and strong! Thanks!
Approved in minutes. I have excellent credit and qualified for their lowest rate, that traditional brick and mortar banks can't even come close to, at my terms, and completely unsecured. They called a few minutes after I submitted the application to confirm my work number, and moments later, an email arrived telling me I was approved. They allowed ME to decide when my first payment would be, which they push to the next business day if that falls on a weekend or federal holiday. The proceeds were available in my bank account the very next day. Fast, no hoops to jump through, and incredible terms. I feel like taking out another loan just for the sake of it because the process was so satisfying
I just wanted to commend your company on its efficiency, efficacy, and equitability. I have never enjoyed such service and ease of accomplishment. At this point, you are doing everything right except the access for customer feedback and comments. I searched your website for several minutes before finding this page. Advice: make it easy for your customers to praise you; you deserve it!
Just wanted to take a moment to comment on your process. Hands down the best loan experience I have ever had. So simple and straight forward it's hard to believe. It was a process that assigned real value to a lifetime of good decisions. I will gladly do business with you again and I'm happy to tell my friends with similar credit profiles about you.
This is by far the best online loan experience I have ever had. Your site is easy to understand and navigate, the loan application process was flawless.
I LOVE THIS SITE, THE PROCESS AND THE SPEED OF ASSISTANCE THROUGHOUT THIS LOAN EXPERIENCE. I SAW THE AD INDICATING "BEST LOAN EXPERIENCE EVER OF WE WILL GIVE YOU $100." I THOUGHT, PROBABLY EVERYBODY SAYS THAT. THIS HAS TRULY BEEN AN EXPERIENCE THAT FAR EXCEEDED MY EXPECTATIONS. NEVER HAD TO LEAVE MY DESK. LOW INTEREST RATE. FLEXIBLE TERMS. KNEW THE COMMITMENT BEFORE LOAN OR CREDIT PROCESSED. LIGHTENING SPEED OF APPROVAL AND FUNDING PROCESS. I LOVE YOU GUYS!
I just wanted to say thank you, to the Financial Assurance staff and creators of the process! This was by far, the easiest loan process I’ve ever been through! With your help, our lives have gotten much easier to handle financially. I will be returning to F.A.C for all of my future financial needs!
I wanted to wait until the first debit processed to offer my unqualified endorsement of your service. I discovered you on the web, applied for a car loan on a Thursday, had the funds in my Credit Union the next day, and had my CPO car that afternoon. Unbelievable. Just a follow up call the day of the application and that was that. Also, your web site, both before and after the loan is excellent. Very easy to navigate, and the clarity of my loan and its current standing is flawless. A 100% positive experience.
Over the past few months, I have had to manage, a home refinance, new homeowner and car insurance, new employer setup and benefits. All of it was done electronically and most of it was very disastrous. No real people to talk to, and the navigation oftentimes did not work. When I was advised that the F.A.C loan process would be electronic, I was wary. Happily, my concerns were unfounded. I found your process to be easy and quick. Your turnaround is incredible. When reaching out to real people, I was not placed on hold and I did not have to go through endless scripts ending up with a disconnect. The people answering were knowledgeable, friendly, and easy to understand. How refreshing!
I just wanted to express our happiness and gratitude for the ease and efficiency in the entire loan process. From day one of applying for the loan to the payment process, it has been flawless! We were amazed at the quickness it took to be approved and receive the money for the loan. I believe it was 2-3 days! Never have we ever been taken care of with such courtesy and expertise. We will most definitely be referring you to our friends and family. Keep doing what you're doing because you guys got it right!!!
I would like to thank everyone at F.A.C for this loan's convenience and all the representatives at Financial Assurance Company. Pleasure doing business!
Just wanted to say how much I love your mobile friendly system. On my phone I check balance and payments. Easy to make extra payments. Great rate and the entire process has been very user friendly. Wish I didn't owe you money but the experience has been great! Thanks friends!
To the Team at Financial Assurance Company: Indeed, this is great news! You guys have certainly created an excellent customer experience overall. We are extremely pleased. Your email response time is very appropriate, the language and communication skill of the employees has the right balance between friendly and professional. I also felt very well informed of the tasks I needed to accomplish in order to be in good standing. The use of appropriate hyperlinks is a great approach for both tech savvy and non tech savvy individuals. I could say some more complimentary things, but for now I will cease there. I will recommend you as well to anyone in need of loan services. To the planners and wonderful implementors of the F.A.C approach — well done. Up there with Zappos and Amazon certainly! On top of it all, I carry the wonderful heart weight of knowing my loan assisted in the planting of a wonderful tree. Bravo. Truly grateful — you are making a difference providing for your families while doing it.
I just had the pleasure of speaking with Drew. Cannot say enough how he listen to what I was saying and provided amazing guidance. In today’s world the customer service word is nonexistent. If he represents how F.A.C is, I will be a customer for life.
Good morning, I wanted to send a quick thank you for providing such excellent customer service. This is our second loan with F.A.C and both experiences have been extraordinarily efficient. The online application is simple and response time is so fast. Our second loan was even easier than our first since much of our information auto filled (very smart). Also, the emails that I receive from F.A.C are concise vs. filled with useless default information that we are all so unfortunately used to from other businesses. Thank you so much for doing what you do. You guys are awesome!
This was a pleasant surprise. I had no idea how easy everything would be. They did everything they said they would exactly how they said. It was quick and easy and would definitely suggest this site to anyone interested in auto loan
First off, this is been the easiest financial transaction — ever! I'm looking forward to the confidence that having my financing ready to go for car shopping will give me. Thank you.